Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...Job Description Vista Staffing is seeking a CRNA Anesthesia for a locum tenens job in Williamsport, Pennsylvania. Job Description & Requirements Specialty: Anesthesia Discipline: CRNA Duration: 13 weeks Employment Type: Locum Tenens Are you a CRNA...
...with every encounter. Pride, caring, respect, accountability, flexibility and teamwork are the qualities our team will deliver every time... ...the journey to recovery. Our Adolescent unit works together for teens 12-18 years of age, creating an individualized treatment plan tailored...
...Vertex is seeking a highly motivated scientist to join the Molecular and Cell Biology (MCB) group in San Diego. As part of the tissue and cell characterization function you will help evaluate and validate novel targets, characterize human donor tissues, uncover causal...
...Experienced Art Handler If youre looking to grow in the world of fine art logistics and you have a passion for it, then we just may have the perfect role for you! We are seeking talented and driven Experienced Art Handler to join our organization. The ideal candidate...
Overview: $10k sign on bonus for full-time At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at ...