Job Description
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Billing Specialist
Our Billing Specialist plays a crucial role by ensuring accurate and timely processing of medical claims. This person will primarily be responsible for handling billing and invoicing procedures, working closely with healthcare providers, insurance companies, and patients to facilitate smooth financial transactions.
This is a Remote position; however, all candidates considered for this position must currently reside within Central California.
Responsibilities
Prepares and submits clean claims to various insurance companies either electronically or by paper
Contacts Insurance companies regarding unpaid claims via rebill, appeals, or phone
Accepts in-coming phone calls for patient inquiries
Answers questions from patients, clerical staff and insurance companies via phone, email, and messaging portals
Identifies and resolves patient billing complaints
Prepares, reviews and sends patient statements as needed
Mails appropriate patient contact letters to resolve outstanding claims
Evaluates patient’s financial status and establishes budget payment plans
Performs various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers
Utilizes Practice Management software and completes assigned AR and Patient tasking
Participates in educational activities and attends monthly staff meetings
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations
Performs other duties as assigned
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