Live Chat Representative Job at TEC accutite, South San Francisco, CA

b3RnVUhZVkRRSVl0SXdoME13MmwrR2V0SHc9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote job,

Similar Jobs

My Gym

Kids Gym Class Instructor Job at My Gym

Welcome to My Gym Children's Fitness Center. You've found your next career! My Gym is an amazing place because it allows you to work with children in a fun environment AND also be involved in the high-level processes of running a small business. Our core product is our... 

Tesla

Internship, Backend Software Engineer, Diagnostics (Fall 2025) Job at Tesla

 ...weeks, full-time and on-site, for most internships. Our internship program is for students...  ...vision is to have a diagnostic strategy and software that ensures our vehicles do not have...  .... This team owns the entire customer experience, from the entry point in the Tesla App... 

Get It - Real Estate

Mortgage Underwriter - Remote Job at Get It - Real Estate

We are seeking a diligent and motivated Mortgage Underwriter to join our team. If you have a passion for delivering superior customer service...  ...reasons for approval or denial of loans in the loan file. Work remotely, with potential office visits as needed based on business... 

HCLTech

Embedded Software Engineer Job at HCLTech

 ...Education & Experience Required: ~ Minimum BS in Computer Engineering / Electrical Engineering...  ...accept Master's or higher relevant internship/project experience toward minimum....  ...electronics controls, display, or telematics software, including development of device... 

ING Americas

Agency Middle Office, Analyst Job at ING Americas

 ...About ING : Crains 100 Best Places to Work Ragans Top Places to Work in 2023 In Americas, INGs Wholesale Banking division offers a broad range of innovative...  ...work model, allowing for in-office / work from home flexibility. Hybrid work arrangements vary...