Job Description: Manage Help Desk operations for IT-AMS users nationwide, ensuring responsive Tier 1 and Tier 2 support. Analyze support trends to inform development improvements and oversee customer satisfaction metrics. Key Responsibilities: Supervise multi-tier help desk team supporting 1,000+ users. Track, analyze, and report support trends. Collaborate with development team to integrate user feedback into product improvements. Qualifications: 5+ years in IT Help Desk management or technical support. Strong background in SaaS support and knowledge base creation. Excellent communication and coordination skills. NOTE: Must have Public Trust This is a remote position. #J-18808-Ljbffr Softthink Solutions
Salary: $1072 / Week AmergisStaffing is currently seeking School LVN for the 2024/2025 school year in the Pasadena,CA area. PositionDetails: Must be comfortable getting assignment same-day and going to anyschool site K-12 Schedule: Monday- Friday Hours/Week: 32....
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...Window and Door Installer Renewal by Andersen - Stamford, CT Join the ranks of a leader in the window and door industry! Renewal by Andersen, the custom division of Andersen Windows, has set the standard for excellence in replacement solutions since 1903. We are...
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